Shipping & Returns
Shipping
Shipping is free on orders over $100.
International shipping is free on orders over $250 USD. Customs, duties and Value Added Taxes are paid by the customer.
Expedited shipping is available. Shipping and handling charges are non-refundable.
Returns
Orders may be returned within 30 days of receipt.
Returns are free for domestic orders if postmarked within 15 days of receipt. After 15 days, a $10 fee is charged at time of return. Sorry, no free returns on international orders.
Merchandise must not be worn, altered, damaged or washed. Merchandise must have all tags attached and be returned in its original packaging and condition.
All sale merchandise purchases are final and cannot be returned.
How to Process a Return
1. Notify: Email returns@cotidie.com with your order number and the items you’d like to return.
2. Prepare: Upon confirmation, select the carrier of your choice or use the pre-paid USPS shipping label provided (US orders only). The original shipment packaging may be used to ship your return.
3. Ship: Send to Cotidie LLC, 1425 Vassar St., Houston, TX 77006
Returns are processed in 7-10 business days. You will be notified when your payment is refunded. Refunds are issued to the original payment method. International returns may take longer to process.
Exchanges
Cotidie does not offer standard merchandise exchanges. Instead, simply place a second order for the right size or color. Your account will be credited when your return is received.